The City hotel excelled in cleanliness and service during my business stay. The staff were particularly accommodating, ensuring any request was met promptly. The location is perfect, with easy walking access to nearby restaurants and historic sites. Notably, the rooftop pool provided a fantastic respite after work, complemented by stunning views. Breakfast options were limited but quite delicious, adding to a well-rounded experience.

The terrace restaurant had an amazing rooftop view. Sitting there while enjoying meals really enhanced our experience. The swimming pool was pristine, making it a refreshing escape in the hot sun. Staff showed real eagerness to help, particularly when we needed assistance with our car. However, room service fell short. orders took longer than expected, and the food was cold upon arrival. The AC struggled a bit to cool down the room enough for comfort, which was disappointing. Also, the noise from nearby nightlife disrupted sleep at times. Overall, the cleanliness and hospitality made it a good stay, even with a few hiccups.

The rooftop view proves relaxing, providing a great spot to unwind after a long day. The swimming pool remains pristine, albeit a tad chilly in the early evening.

Contacting room service is a frustration—calls to the front desk yielded no response. The restaurant hours are unreliable, with a delayed opening. I found myself without breakfast options. Additionally, locating a proper parking area is tricky, as clear directions to nearby lots would be a straightforward improvement.

perfect spot for exploring historic landmarks and park views

my stay was enjoyable with a comfortable bed and great access to must-see landmarks like Plaza de Armas and the Cathedral, making my city strolls super easy and fun.

I appreciated the beautiful rooftop pool with lovely views. Unfortunately, the A/C didn't work properly during my stay. Overall, City Centro offered a memorable experience.

The excellent rooftop terrace

Staying at the City Centro was a blend of history and modern luxury. The rooftop terrace, with its inviting pool, was the perfect spot to wind down after a long day of exploring the vibrant streets below. My favorite moment was lounging up there, enjoying the panoramic views accompanied by a refreshing drink as the sun set over the city. The staff were incredibly eager to assist with any needs, making us feel welcomed throughout our stay.

Where it excels and where it fails

Customer service was top-notch the location is perfect for exploring nearby attractions. The rooftop terrace provided a lovely ambiance for meals.

Room service took too long and food was cold. The nearby nightlife created noise that disturbed sleep.

I was truly impressed by the fantastic customer service at City Centro! The staff eagerly assisted us whenever we needed help, whether it was carrying our luggage or providing excellent recommendations for nearby restaurants. The beautiful architecture and enriching historical feel made my stay even more enjoyable.

A bit tricky to find parking.

I thoroughly enjoyed my stay at City Centro By Marriott San Luis Potosi. The beautiful architecture of the hotel, dating back to the late 1800s, coupled with modern amenities like the rooftop pool, makes it a lovely place for relaxation. The staff were professional and helpful, adding a welcoming touch to my experience.

Parking is quite a distance away.

the rooftop terrace provides stunning views for meals but was crowded at lunchtime.

The hotel features beautiful high ceilings and an impressive terrace perfect for relaxing. The staff were exceptionally accommodating, even offering to assist with a microwave. However, I found the room size a bit cramped and experienced some temperature issues due to the A/C being set too cold by housekeeping.